Sam Polyak manages the operations at Ultimate Car Care. The association points to him as a key figure in the decision to keep the car. They allege he has ignored multiple requests for the vehicle's release. This lack of communication makes the situation much worse for the family. They feel trapped by the shop's management and their refusal to cooperate. https://www.newjerseyinvestigates.com/post/ultimate-car-care-refuses-to-return-90-year-old-stroke-survivor-acura-nsx/